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FREE SHIPPING for NZ orders over $100

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Terms & Conditions

Delivery
At Charming Juno we aim to ensure your order reaches you in a timely and cost effective way. For that reason we use parcel post, and if you spend over $100 dollars we will post your order to you for free! (You deserve it!).

We will always endeavour to send your order on the day that payment is received, via New Zealand Post.

Shipping rates are calculated based on the value of your order:

New Zealand delivery (Parcel post)

  • NZ$0.00-NZ$99.99 = NZ$3.50
  • NZ$100.00 or above = Free

New Zealand delivery times
Orders sent by Parcel Post will generally take 2-3 working days.  If you are rural then expect it to take maybe one day more than the previous estimations.

International delivery
We are happy to send orders internationally, we can prepare you a separate quote just let us know by email what you require and we can send your order after you have accepted our quote and we have received payment. Approximate delivery for a standard order would be around NZD$15 for Australia and NZD$25 for the United Kingdom.

Minimum Fabric Length
The minimum order of fabric ordered by length is 25cm (0.25m) long.

Insurance
Orders are covered by standard postal insurance. If your items do not meet the specifications set out on our website or are damaged in transit, and we are contacted within 14 days of the item being received, you will receive a refund/exchange on return of the items, plus a refund for any return costs incurred. The original postage cost cannot be refunded.

Terms and conditions
Charming Juno gives permission for the downloading and temporary storage of one or more of these pages for viewing on a personal computer or monitor. Reproduction of any of the images on this site is given only if the reproduction is for private or non-commercial purposes and you ensure that the images are clearly attributed to Charming Juno.

Currency
All transactions are displayed and billed in New Zealand Dollars.

Returns
Please choose carefully as fabric ordered and cut to a specific length cannot be returned. In the unlikely event of there being a fault with the product or incorrect products having been supplied please contact us via email to make arrangements for its return. A refund or exchange will be made when the goods are returned in their original condition. Postal or Courier charges can not be refunded.

Colour Fidelity
If you wish to make absolutely sure of any colour or fabric you may want to request a sample before ordering. Please contact Charming Juno to make arrangements.

Security
Charming Juno uses SSL, does not store credit card details, and all payments are handled by a secure, PCI (Payment Card Industry) compliant third party.

Contact
If you have any questions or concerns, please do not hesitate to contact us:

Charming Juno Ltd
61 Birchwood Lane
RD3
Hamilton
3283

Phone +64 22 601 6675
Email hello@charmingjuno.co.nz

 

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